Arena 2.0:User accounts

Revision as of 14:54, 8 February 2011

A user account enables you to contribute to Arena. When you have logged in, you may access the online catalogue, check what you have on loan, renew or reserve items, or see what we have in a range of subject areas. You may also search for local clubs and organizations, or contact service providers to get the help when you need it.

• Some libraries may set up an Arena account for you automatically, and allow you to use your library membership card number and PIN to login to Arena. In this case, there is no need for you to create a user account.
• Arena supports several user account types. Each type grants the user access to a range of Arena's features.

If you use Arena without logging in, it will treat you as Guest (see above). The Guest user account is anonymous and therefore requires no login. However, while all Arena controls remain visible to you as Guest, you may only use the navigation, viewing and searching portlets of Arena. You may not write reviews.

Account security advice

• Keep your login details secure.
• Do not allow anyone else to use your login details.
• When you login, ensure that entry of your password is not observed.
• When you have finished using Arena on a shared computer, be sure to log out.
• If you believe that your Arena account has been used by someone else, alert library staff, and change your Arena password, as soon as possible.

How to create a user account

Any member of a library which has Arena, may create a user account.

1. Find your library membership card, and locate on it your library card number and PIN code.
2. Use your web browser to navigate to the Arena Welcome page.
3. In the Login panel, click Create new user. The Create User ID panel will open.
4. In Nickname type the name by which you wish to be known when logged in to Arena. For tips and rules nicknames see Community Guidelines.
5. In New password type your preferred password. It must be at least six characters long.
6. In New password confirmation type your preferred password again. This ensures that you have not mistyped the password.
7. In Email type your e-mail address.
8. Click Save. Arena will log you in automatically, using your new your account.

How to change your password

You should change your password regularly to ensure its security. You should change your password immediately if you believe it has become known to someone else.

1. Login to Arena. To learn more see Login and Logout.
2. Locate the Login panel.
3. Click My Profile. The My Profile panel will open.
4. Locate Password and click Edit below it. The password editing fields will appear.
5. In Old password type your existing password.
6. In New password type your new password.
7. In New password confirmation type your new password again.
8. Click Save to save the changes.

How to change your nickname

Nicknames provide a way to identify yourself uniquely within Arena. They provide some degree of anonymity, and help to distinguish between users with the same or similar names.

1. Login to Arena. To learn more see Login and Logout.
2. Locate the Login panel.
3. Click My Profile. The My Profile panel will open.
4. Locate Nickname and click Edit below it. The nickname editing fields will appear.
5. In Nickname type your new nickname.
6. Click Save to save the changes.

How to change your email address

1. Login to Arena. To learn more see Login and Logout.
2. Locate the Login panel.
3. Click My Profile. The My Profile panel will open.
4. Locate Email and click Edit below it. The emial address editing fields will appear.
5. In New password type your new password.
6. In New password confirmation type your new password again.
7. Click Save to save the changes.

How to close your user account

Contact your library for advice about closing your account.