Arena 2.0:Reviews

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Reviews and ratings provide a useful way for you to add your thoughts and opinions about any item in the library catalogue. For example, if you have read a good book, share your views about with other Arena users.
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Reviews and ratings provide a useful way for you to add your thoughts and opinions about any item in the library catalogue. For example, if you have read a good book, share your views about with other Arena users. See also [[Arena_2.0:Recommend this|Recommend this]].
  
 
=Reviews=
 
=Reviews=
  
 
==How to read a review==
 
==How to read a review==
#Find the item for which you want to read a review. To learn more see [[Help:Search|Search]].
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#Find the item for which you want to read a review. To learn more see [[Arena_2.0:Search|Search]].
 
#Click the item title to view details about it.
 
#Click the item title to view details about it.
 
#Locate the '''Reviews''' section.
 
#Locate the '''Reviews''' section.
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==How to add a review==
 
==How to add a review==
  
You may write a review instead of, or as well as, give an item a star rating. To learn more see [[#How to add a star rating]].
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You may write a review instead of, or as well as, give an item a star rating. To learn more see [[#How to add or change a star rating|How to add or change a star rating]].
  
 
When adding a review, remember that it may be read by many people. Think about what readers may want to know about the item you are reviewing. A statement such as "I hated it" may be true, but it does not enlighten the reader about the item. Instead, consider the good and bad points about the item, or how this edition of the item differs from others. People act on reviews, so your review should reflect the item in a balanced and interesting way.
 
When adding a review, remember that it may be read by many people. Think about what readers may want to know about the item you are reviewing. A statement such as "I hated it" may be true, but it does not enlighten the reader about the item. Instead, consider the good and bad points about the item, or how this edition of the item differs from others. People act on reviews, so your review should reflect the item in a balanced and interesting way.
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You may also use the forum to comment on a review. To learn more see [[Arena_2.0:Forum|Forum]].
  
 
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
 
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
#Find the item you want to review. To learn more see [[search|Search]].
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#Find the item you want to review. To learn more see [[Arena_2.0:search|Search]].
 
#Click the item title to view details about it.
 
#Click the item title to view details about it.
 
#Locate the Reviews section below the item details.
 
#Locate the Reviews section below the item details.
 
#Click '''Add your review'''. A text box will appear.
 
#Click '''Add your review'''. A text box will appear.
#Write your review in the text box. If you have written your review already in another text editor, you may copy-and-paste it into the text box. For advice about acceptable content see [[community guidelines|Community guidelines]].
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#Write your review in the text box. If you have written your review already in another text editor, you may copy-and-paste it into the text box. For advice about acceptable content see [[arena_2.0:community guidelines|Community guidelines]].
#Click '''Save''' to saver the review, or click '''Cancel''' to cancel the review.
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#Click '''Save''' to save the review, or click '''Cancel''' to cancel the review.
  
 
==How to change a review==
 
==How to change a review==
  
 
You may change any review that you have created. You may not change reviews created by anyone else.
 
You may change any review that you have created. You may not change reviews created by anyone else.
 
[[Image:star_rating.png|star ratings bar]]
 
  
 
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
 
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
#Locate the Navigation panel.
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#Locate the Navigation panel or the Navigation toolbar.
 
#Click '''My Pages'''. The various features in My Pages will open in the Navigation panel.
 
#Click '''My Pages'''. The various features in My Pages will open in the Navigation panel.
 
#Click '''My reviews'''. The My Reviews panel will open.
 
#Click '''My reviews'''. The My Reviews panel will open.
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==How to delete a review==
 
==How to delete a review==
You may delete any review that you have created. You may not delete reviews created by anyone else.  
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You may delete any review that you have created. You may not delete reviews created by anyone else. You may delete a review via '''My reviews''' or via the relevant catalogue record in [[Arena_2.0:Search#Search results|search results]].
  
#Locate the toolbar near the top of the screen.
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#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
#Click '''Profile'''.
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#Locate the Navigation panel or the Navigation toolbar.
#Locate the '''Profile''' section in the centre area of the screen.
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#Click '''My Pages'''. The various features in My Pages will open in the Navigation panel.
#Click '''My stuff''' in the '''Profile''' branch.
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#Click '''My reviews'''. The My Reviews panel will open.
#Locate the '''My ratings''' or '''My reviews''' section in the centre area of the screen.
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#Locate the item for which you have written a review.
#Click the item title.
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#Click '''Delete your review''' below the review.
#Locate the'''My reviews''' section.
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#Locate the item for which you want to delete a review.
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#Click '''Remove review'''.
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=Star ratings=
 
=Star ratings=
  
==How to add a star rating==
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You may give an item a star rating, instead of, or as well as, a review. The rating system uses ten stars, which indicate how much you like the item. To learn more see [[#How to add a review|How to add a review]].
 
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You may give an item a star rating, instead of, or as well as, a review. The rating system uses ten stars, which indicate how much you like the item. To learn more see [[#How to add a review]].
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[[Image:Star_rating_1.png‎]] 1 star means you dislike the item very much.
 
[[Image:Star_rating_1.png‎]] 1 star means you dislike the item very much.
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[[Image:Star_rating_10.png‎]] 10 stars mean you like the item very much, and have no reservations about it.
 
[[Image:Star_rating_10.png‎]] 10 stars mean you like the item very much, and have no reservations about it.
  
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
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Once you have given an item a star rating, you may not remove the star rating but you may change it.
#Find the item you want to give a star rating. To learn more see [[search|Search]].
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#Click the star rating bar (row of stars) to rate the item. for example, to give the item seven stars, click the seventh star from the left.
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==How to change a star rating==
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==How to add or change a star rating==
 
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You may change your star rating for an item. You may not change a star rating created by anyone else.
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[[Image:star_rating.png|star ratings bar]]
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#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
 
#If you have not logged in to Arena, do so now. To learn more see [[Arena_2.0:Log_in_and_log_out|Login and Logout]].
#Locate the Navigation panel.
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#Find the item you want to give a star rating. To learn more see [[Arena_2.0:search|Search]].
#Click '''My Pages'''. The various features in My Pages will open in the Navigation panel.
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#Click the star rating bar (row of stars) to rate the item. For example, to give the item seven stars, click the seventh star from the left.
#Click '''My reviews'''. The My Reviews panel will open.
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#Locate the item for which you have written a review.
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#Click '''Edit''' below the review.
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#Edit the review.
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#Click '''Save''' to save the changes, or click '''Cancel''' to cancel the changes.
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=Recommendations=
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==How to recommend an item==
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If you find an item that you think someone you know may like, you may recommend it to them.
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#Find the item you want to review. To learn more see [[search|Search]].
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#Click the item title to view details about it.
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#Click '''recommend this'''.
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#In '''To''' type the email address of the message recipient.
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#In '''My Email''' type the email address to which you would like the recipient to send a reply, if any, to your recommendation.
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#In '''Subject''' type the title of the item you are recommending. The subject is started for you with '''I recommend'''.
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#In '''Message content''' type more information about your recommendation, perhaps how you found it, or what you liked about it. For advice about acceptable content see [[community guidelines|Community guidelines]].
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#Click '''Send''' to send the message.
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Latest revision as of 15:59, 11 April 2011

Reviews and ratings provide a useful way for you to add your thoughts and opinions about any item in the library catalogue. For example, if you have read a good book, share your views about with other Arena users. See also Recommend this.

Contents

[edit] Reviews

[edit] How to read a review

  1. Find the item for which you want to read a review. To learn more see Search.
  2. Click the item title to view details about it.
  3. Locate the Reviews section.
  4. If any views are present, the most recent of them will appear here.
  5. Click Show all to view other reviews for this item.
  6. If you have clicked Show all to view other reviews for this item, you may click Show first to view the first of the reviews.

If you find a review that you feel is offensive or illegal, inform a member of library staff.

[edit] How to add a review

You may write a review instead of, or as well as, give an item a star rating. To learn more see How to add or change a star rating.

When adding a review, remember that it may be read by many people. Think about what readers may want to know about the item you are reviewing. A statement such as "I hated it" may be true, but it does not enlighten the reader about the item. Instead, consider the good and bad points about the item, or how this edition of the item differs from others. People act on reviews, so your review should reflect the item in a balanced and interesting way.

You may also use the forum to comment on a review. To learn more see Forum.

  1. If you have not logged in to Arena, do so now. To learn more see Login and Logout.
  2. Find the item you want to review. To learn more see Search.
  3. Click the item title to view details about it.
  4. Locate the Reviews section below the item details.
  5. Click Add your review. A text box will appear.
  6. Write your review in the text box. If you have written your review already in another text editor, you may copy-and-paste it into the text box. For advice about acceptable content see Community guidelines.
  7. Click Save to save the review, or click Cancel to cancel the review.

[edit] How to change a review

You may change any review that you have created. You may not change reviews created by anyone else.

  1. If you have not logged in to Arena, do so now. To learn more see Login and Logout.
  2. Locate the Navigation panel or the Navigation toolbar.
  3. Click My Pages. The various features in My Pages will open in the Navigation panel.
  4. Click My reviews. The My Reviews panel will open.
  5. Locate the item for which you have written a review.
  6. Click Edit below the review.
  7. Change the review as required.
  8. Click Save to save the changes, or click Cancel to cancel the changes.

[edit] How to delete a review

You may delete any review that you have created. You may not delete reviews created by anyone else. You may delete a review via My reviews or via the relevant catalogue record in search results.

  1. If you have not logged in to Arena, do so now. To learn more see Login and Logout.
  2. Locate the Navigation panel or the Navigation toolbar.
  3. Click My Pages. The various features in My Pages will open in the Navigation panel.
  4. Click My reviews. The My Reviews panel will open.
  5. Locate the item for which you have written a review.
  6. Click Delete your review below the review.

[edit] Star ratings

You may give an item a star rating, instead of, or as well as, a review. The rating system uses ten stars, which indicate how much you like the item. To learn more see How to add a review.

Star rating 1.png 1 star means you dislike the item very much.

Star rating 5.png 5 stars mean you quite like them, but have some reservations about it.

Star rating 10.png 10 stars mean you like the item very much, and have no reservations about it.

Once you have given an item a star rating, you may not remove the star rating but you may change it.

[edit] How to add or change a star rating

  1. If you have not logged in to Arena, do so now. To learn more see Login and Logout.
  2. Find the item you want to give a star rating. To learn more see Search.
  3. Click the star rating bar (row of stars) to rate the item. For example, to give the item seven stars, click the seventh star from the left.
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